GENERAL POLICY: Khrome Werks®, a division of D.S. Manufacturing, Inc., is a designer, manufacturer and/or supplier of quality, U.S.-made accessories for Harley-Davidson, Gold Wing and Yamaha motorcycles. Our accessories for Harley-Davidson models are sold through established specialty distributors of after-market motorcycle parts and accessories and are not sold dealer or consumer direct unless not cataloged by distributors. Please refer to the Cross Reference for catalog part numbers of our stocking distributors. New products may, during their introductory period, be offered to dealers and consumers factory-direct until such time as they are cataloged by our stocking distributors. Call or e-mail if you have difficulty locating any Khrome Werks® products. DESIGN AND SALES OFFICE: P.O. Box 355∙ New Prague, Minnesota U.S.A. 56071 Phone: (952) 758-9523 ∙ FAX: (952) 758-9524 web site: www.khromewerks.com e-mail: mailbox@khromewerks.com Hours: 9:00 a.m. to 6:00 p.m. CT (lunch from 1:00-2:00) PRICES: Prices shown are suggested retail prices. These prices do not reflect freight, duties, state or local taxes, or any other fees or costs incurred by the dealer. All prices are subject to change without notice. TERMS (for new products and spare parts purchased directly from Khrome Werks): F.O.B. Pine Island, Minnesota; C.O.D., Visa, MasterCard or Discover; net 30 terms by credit approval only. DAMAGED SHIPMENTS/SHORTAGES: Any claims for damaged shipments or container shortages must be made with the carrier. Please be sure to save all boxes and packaging material when filing a claim. All shipment shortage discrepancies must be reported in 14 days. RETURNS(for products purchased directly from Khrome Werks): No returns without prior authorization. Call the Khrome Werks Sales Office for a Return Authorization (RA).